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Delete Your Account

Last updated 9 October 2026

On this page

  1. Option 1: In the app (recommended)
  2. Option 2: By email
  3. What is deleted
  4. What we keep
  5. How long it takes
  6. Questions?

You can permanently delete your Soulful Streets account and the personal data linked to it at any time, in the app or by email.

Option 1: In the app (recommended)

  • Open the Soulful Streets app.
  • Go to Profile → Delete Account.
  • Confirm the deletion.

Option 2: By email

Send an email to admin@soulfulstreets.com with the subject "Account Deletion Request", and include your registered name, mobile number and email address so we can find your account.

Write the email →

What is deleted

  • Your profile and personal information
  • Saved addresses and preferences
  • Wallet balance, Soulful Points and Club progress
  • Referral information
  • Order history linked to your account

Deleting your account cannot be undone, and any wallet balance or points are lost.

What we keep

Some transaction records and invoices are kept where the law requires it, for example for tax and accounting. They are not used for anything else.

How long it takes

Requests are normally completed within 7 working days. We'll confirm by email once it's done.

Questions?

Business
Soulful Streets
Business type
Proprietorship
Address
Flat No. 062, Tower R, DLF The Ultima, Sector 81, Gurugram (Gurgaon), Haryana 122012, India
Email
admin@soulfulstreets.com
Phone
+91 98789 56626
WhatsApp
+91 98789 56626
Support hours
Monday to Sunday, 9:00 AM to 10:00 PM IST
GSTIN
03BVKPA4068E1ZZ
Website
soulfulstreets.com
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